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Amazon Says Its Customer Review Guidelines Haven’t Changed, But It Is Cracking Down On ‘Promotional Content’ Good news, everyone! We can totally start trusting Amazon reviews again. The company has been conducting a "sweeping but hazy purge" of customer reviews, according to a recent story in The New York Times. And while Amazon is only barely commenting on the issue, a new FAQ page sheds a little more light on how the company's position has changed. The page is undated, but an Amazon spokesperson confirmed that it was published recently, and it seems to deal with the same issues raised in the Ti...
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